Tips and topics for refugee workers | Verbraucherzentrale Hessen

Zwischen Weihnachten und Neujahr hat die Verbraucherzentrale Hessen Betriebsferien. Wir wünschen frohe Feiertage!

Helfer

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Daniel Ernst / stock.adobe.com

Tips and topics for refugee workers

We help to help: Here you can find German language information about giro account, cost traps, contracts and more.

Flüchtlingshelfer

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kamasigns / stock.adobe.com

Insurance cover in the refugee aid

As with other volunteer activities, "refugee workers" enjoy automatically and for free the protection of the statutory accident insurance. In case of a private commitment the federal state will usually help you.

Haftpflicht Versicherung Ordner

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DOC RABE Media / stock.adobe.com

Personal liability insurance – necessary for refugees, too

In Germany you can insure yourself against a lot of damage. Some insurances are more important than others. The first and most important insurance you need from the beginning is a „private liability insurance“.

Gesundheitskarte

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Zerbor / Fotolia

Medical care for asylum seekers

There are some specialities for refugees, which differ from the regular supply within the state-mandated health insurance or the private health insurance.

Ein Mensch steckt eine EC-Karte in einen Geldautomat

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Cozyta / stock.adobe.com

Bank account for refugees

A bank account has become indispensable for many everyday transactions in Germany. Therefore, the law stipulates that everyone has the right to open a payment account with basic functions: the basic bank account ("Basiskonto").

What is a basic account?

Every consumer has a claim to an account used for payments with basic functions (basic account), including homeless people, asylum seekers and people who are tolerated.

Ein Mensch steckt eine EC-Karte in einen Geldautomat

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Cozyta / stock.adobe.com

What you should know about bank giro accounts

Everyone who wants to participate in the economic life cannot renounce a giro account.

Smartphone

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vege / stock.adobe.com

Cell phone contracts: What you should pay attention to

Be careful of a too fast contract conclusion: Especially refugees should take note, to what they commit by concluding a contract.

Burek

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Filip Korić / stock.adobe.com

When is a product "Halal"?

There are no uniform standards, when a product can be called „halal“. Seldom it is clear what criteria underlie.

Kantine Essen Kinder

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Monkey Business / stock.adobe.com

Tips for meals, that do justice to miscellaneous food cultures

Dining together connects people and can dismantle barriers. Food, that pleases various cultures is possible. We gathered some tips and hints.

Bahn am Bahnhof

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Thaut Images / Fotolia

New in Germany? Getting around by bus and train

Not only newcomers to Germany often find it difficult to get around on buses and trains. That is why the Consumer Organisation has put together the most important tips.

Haustür Vertreter

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Dan Race / stock.adobe.com

Doorstep selling: Language barriers are often exploited

Salespeople take advantage of language barriers and consumers’ inexperience.

Jemand schaltet den Fernseher über die Fernbedienung an.

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Ezume Images / Fotolia

Asylum seekers do not have to pay German broadcasting fees

Asylum seekers living in shared accommodation do not have to pay the German television and radio licence fee ("Rundfunkbeitrag"). Those who live in their own apartment and receive certain benefits can be exempted from paying the fee.

Internationale Jugendliche sitzen zusammen

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Daniel Ernst / stock.adobe.com

To the main page with our offers for people and institutions, who support asylum seekers in Germany.

Information for refugees and refugee workers